Refund policy

Effective Date: May 12, 2024

Thank you for shopping at ArabEsq. We are committed to providing you with high-quality products and excellent customer service. Please take a moment to review our return and refund policy.

No Return, No Refund After 7 Days

We understand that sometimes a product may not meet your expectations. Our return and refund policy allows for returns within 7 days of receiving your items. However, after this period, we regret to inform you that we cannot offer returns or refunds.

Contact Information

For any concerns or inquiries regarding returns, please contact us at contactarabesq@gmail.com. Our dedicated team will assist you promptly.

Photographic Evidence

In certain cases, we may request photographic evidence to better understand the nature of your concern. This is to ensure a smooth and fair resolution process.

Reservation of Rights

Cyclamens reserves the right to assess the condition of the returned item and may refuse the return if the product does not meet the criteria of our return policy. This includes but is not limited to damage, wear, or any other factors that may affect resale.

Thank you for your understanding and cooperation. We appreciate your trust in ArabEsq., and we strive to provide you with a positive shopping experience.

Sincerely,

ArabEsq.

ArabEsq. Customer Service Team