Shipping policy

Effective Date: May 12, 2024

Thank you for choosing ArabEsq.! Our Shipping Policy outlines the details of our shipping process and procedures, especially given that we operate through dropshipping. Please read the following information carefully.

1. Order Processing Time

Orders are typically processed within 5 business days from the date of purchase. Please note that processing time may vary based on the availability of products, order volume, and other factors.

2. Shipping Times

Shipping times depend on the destination and the supplier's location. Our products are sourced from various suppliers to offer you a diverse range of high-quality items. As a result, shipping times may vary. Please refer to the product description for estimated shipping times.

3. Tracking Information

Once your order is shipped, you will receive a shipping confirmation email containing tracking information. Tracking details may take up to 9 business days to be updated, depending on the shipping carrier.

4. Multiple Shipments

To ensure the prompt delivery of your items, orders with multiple products may be shipped in separate packages. You will receive individual tracking information for each shipment.

5. Shipping Costs

Shipping costs are calculated based on the weight of your order, destination, and the shipping method selected at checkout. Shipping fees will be displayed before you complete your purchase.

6. Customs and Import Taxes

Customers are responsible for any customs and import taxes that may apply to their order. ArabEsq. is not responsible for delays or additional charges due to customs processes.

7. Lost or Stolen Packages

ArabEsq. is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and file a claim.

8. Address Accuracy

Please ensure that your shipping address is accurate and complete. ArabEsq. is not responsible for items shipped to incorrect addresses provided by the customer. Any additional shipping costs due to address errors will be the responsibility of the customer.

9. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at contactarabesq@gmail.com. We are here to assist you.

Thank you for choosing ArabEsq. for your shopping needs!

Sincerely,

ArabEsq. 

ArabEsq. Shipping Team